Withdrawal & returns

Draft for goods: you can generally withdraw within 14 days without giving a reason. The period starts on receipt; for one order delivered separately, generally on receipt of the last item. Missing or incomplete information can affect when the period begins. Use the online withdrawal function or send a clear declaration to [Legal seller name], [Seller postal address], [Support email]. The model form is optional. Court20 pays return postage and provides prepaid return instructions. Goods generally need to be sent back within 14 days after withdrawal. Return address: [Return address]. Valid withdrawal generally requires repayment within 14 days, including refundable standard outbound shipping, using the same payment method. Delivery supplements need separate review. Repayment may be withheld where legally permitted until goods or proof of dispatch are received. Statutory defect rights remain separate. Finalize exceptions and partial-withdrawal provisions before launch.

To: [Legal seller name], [Seller postal address], [Support email]

I/We give notice that I/we withdraw from the contract of sale of the following goods:
[Goods]
Ordered on / received on: [Date]
Consumer name and address: [Details]
Signature (only on paper): [Signature]
Date: [Date]